With enterprises looking to achieve cost savings as their top priority in managing their IT systems, the IT help desk market is getting commoditized very fast, leaving little room for any disruptive innovation. ManageEngine, a division of Zoho, is offering its flagship IT help desk software — ServiceDesk — for free starting today, underscoring just how competitive and commoditized this… Read More
Zoho Seeks To Disrupt IT Helpdesk Market By Offering ServiceDesk For Free
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